MAKE SURE HISTORY DOESN’T REPEAT ITSELF AGAIN AND AGAIN
“AN EXIT INTERVIEW IS AN UNDERVALUED TOOL THAT OFTEN REAPS THE MOST REWARD”
Kandil Consulting Group has been empowering clients to achieve growth and success in the face of challenges confronting their businesses, for more than fifteen years.
The foundation of your organisation rests in its core values and your understanding of your business and industry environment. But in today’s complex and competitive environment, the need and ability to adapt and change organisational strategies, processes and people, demands speed, quality and insight. Kandil services provide real value to clients in these areas to help clients realise immediate and future goals and to achieve business success and a sustained competitive advantage.
The Kandil framework provides strategic analysis, design and development across a broad range of services and consistently delivers with insight, innovation and integrity.
Essential qualities of an Exit Interview include:
Employee comfort
Employee comfort
Departing employees must feel safe about being honest with their answers. They generally do not want to burn their bridges with the employer. Using an external exit interview service is the most effective way to assure employees that their honesty will be valued and remain confidential.
Precision
Precision
Both qualitative and quantitative data should be collected, but the emphasis should be on the latter. Without this, exit data becomes subject to interpretation of specific wording and is difficult to precisely analyse.
Sensitivity
Sensitivity
Exit Interviews are frequently a process of discovery for departing employees in terms of the drivers of their decision to leave. A suitably skilled interviewer will help them identify the root causes through discussion in a sensitive manner.
Participation
Participation
We can act as a third party and utilise your company’s existing questions and procedures, or we can offer our Exit Interview procedure which is tailored to get data-driven answers allowing you to not have to lift a finger!
Our services include:
If you wish to retain exit interviews as an in-house activity, Hays can build a tailored list of questions for your interviewers to administer. These questions will be based around your objectives and the key areas you wish to ask exiting employees about.
Hays can build and deliver an online survey to your exiting employees. This anonymous survey will probe on all areas of interest to the organisation with questions developed in partnership with you.
For many of our clients, outsourcing exit interviews to us has been beneficial in soliciting more candid responses from exiting employees. Hays will develop interview questions in partnership with you, schedule the exit interview, conduct a thorough exit interview and create an individual exit interview report.
Hays delivers individual exit interview reports so you can be made aware of all topics covered with your exiting employee. Should you have several employees transitioning out of the organisation within a short timeframe, Hays can outline common trends in a periodic overview report.
Learn more about the value of exit interviews and how they could positively impact your organisation.
